1: Be on the lookout

It's unusual for your title/settlement agent or your lender to change instructions related to an electronic funds transfer. Fraudsters will try to mimic the look of your title/settlement or lender’s emails. DON’T FALL FOR IT. If you get an email that looks like it’s from us or your lender and it says your payment instructions have changed, that should raise a red flag.

2: Call, don’t email

If you get an email with instructions that have changed for your electronic payment, don't reply to that email. Instead, confirm with Amrock by calling the phone number listed on our website or business card. Don't use any phone numbers listed in the email, and be sure to tell us about the suspicious email.

3: Confirm everything

Before you execute an electronic funds transfer, confirm the account number and the name on the account with the recipient of the funds. 

4: Verify the transfer

It can take up to 72 hours for electronic funds to transfer. If they’re not received in a timely manner, Amrock will call you to verify that the electronic funds were sent correctly.

PROTECT YOURSELF FROM
ELECTRONIC FUNDS TRANSFER FRAUD

Amrock delivers innovative solutions to streamline the real estate experience for lenders, property owners, and real estate professionals nationwide.

Already a client or partner? Log in here

Our subsidiary entitles are:
Amrock Alabama, LLC
Amrock Arkansas, LLC
Amrock Title California Inc.
Amrock Connecticut, LLC
Amrock Louisiana, LLC
Amrock Utah, LLC

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If you think you’ve been targeted or have questions about any other part of your funds-transfer process, don't hesitate to reach out.

ClientRelations@amrock.com
(888) 848-5355

Amrock delivers innovative solutions to streamline the real estate experience for lenders, property owners, and real estate professionals nationwide.

Already a client or partner? Log in here

Our subsidiary entitles are:
Amrock Alabama, LLC
Amrock Arkansas, LLC
Amrock Title California Inc.
Amrock Connecticut, LLC
Amrock Louisiana, LLC
Amrock Utah, LLC

 

Don't lose your money to cyber thieves!

Learn how to protect yourself from having your electronic payments stolen through fraud.

How do fraudsters do it? By sending phony emails that trick you into giving them access to your electronic payments. Follow these four steps to protect yourself and keep your money safe.

1: Be on the lookout

It's unusual for your title/settlement agent or your lender to change instructions related to an electronic funds transfer. Fraudsters will try to mimic the look of your title/settlement or lender’s emails. DON’T FALL FOR IT. If you get an email that looks like it’s from us or your lender and it says your payment instructions have changed, that should raise a red flag.

2: Call, don’t email

If you get an email with instructions that have changed for your electronic payment, don't reply to that email. Instead, confirm with Amrock by calling the phone number listed on our website or business card. Don't use any phone numbers listed in the email, and be sure to tell us about the suspicious email.

3: Confirm everything

Before you execute an electronic funds transfer, confirm the account number and the name on the account with the recipient of the funds. 

4: Verify the transfer

It can take up to 72 hours for electronic funds to transfer. If they’re not received in a timely manner, Amrock will call you to verify that the electronic funds were sent correctly.


If you think you’ve been targeted or have questions about any other part of your funds-transfer process, don't hesitate to reach out.

ClientRelations@amrock.com
(888) 848-5355

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